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Shipping Policy:

 

Nationwide Shipping:

  • Flat Rate Shipping is charged at the following rates:

    • $9.95:  Up to $30 in products​

    • $10.95: Between $30 & $50 in products

    • $12.95: Between $50 & $75 in products

    • $14.95: Between $75 & $100 in products

    • $17.95: Between $100 & $150 in products

    • Flat $19.95: $150 or more in products

    • EXCEPTION: Shipments that are unusually heavy (canned and/or bottled goods) may incur extra shipping charges. We will call you before we ship for an additional payment should this happen.

  • No returns/refunds are given on any online items once purchased. Please be aware of this when ordering.

  • Every package is carefully inspected for quality, accuracy, and without blemish. Damaged packages are not the responsibility of Chippy's, LLC. We will assist you by providing contact information for making a claim directly with the shipping company in question.

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Local Delivery:

  • A flat rate ($9.95) delivery service is available to those who live within a 25 mile radius of Chippy's Omaha (NE) & Chippy's Lincoln (NE).

  • The system will determine if you are within our 25 mile rule.

  • There is no delivery charge for those who spend more than $150 in one transaction.

  • When your items are ready, we will call you to schedule a time for delivery.

  • For those wanting frozen food or items from our bakery (including catering items), please call (402) 330-3020 to place your order for local delivery within Chippy's Omaha (NE) only.

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Chocolate:

  • British chocolate (which includes Christmas & Easter chocolate) does not do good when shipping to warmer states. We do not provide cool boxes at this time. The customer assumes all risk when ordering.

  • The chocolate is still fine to eat, but doesn't look as good as it normally does.

  • We take care preparing your items for delivery. But please be aware that British chocolate is often fragile (especially Christmas & Easter chocolate). Chocolate that is damaged in transit (whether broken, cracked, melted, or otherwise) is not the responsibility of Chippy's, LLC and cannot be refunded by us.

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For further information or to inquire about a refund for an order you have placed, please email us at manager@chippysomaha.com or call us at 402-330-3020.

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